ERG Design Group respects your privacy and is committed to protecting personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or engage our services.
Information We Collect
We collect information you choose to provide. This includes name, company name, email address, phone number, and project related details. We also collect limited technical data when you visit our website. This includes IP address, browser type, operating system, and pages viewed.
How We Use Information
We use information for clear business purposes.
• Respond to inquiries and requests.
• Provide professional services.
• Communicate about projects, proposals, and support.
• Improve website performance and user experience.
• Meet legal and contractual obligations.
We do not sell personal information.
Information Sharing
We share information only when required to operate our business.
• Trusted partners and subcontractors supporting project delivery.
• Service providers supporting hosting, email, or analytics.
• Legal or regulatory authorities when required by law.
All partners receive information only as needed to perform their role.
Data Security
We use administrative, technical, and physical safeguards to protect information. Access is limited to authorized personnel. No system offers absolute security. We work to reduce risk through reasonable controls.
Data Retention
We retain information only for as long as needed to support business operations, meet contractual requirements, and satisfy legal obligations.
Your Rights
You have rights regarding your personal information.
• Request access to stored information.
• Request correction of inaccurate information.
• Request deletion where legally permitted.
Requests should be submitted using the contact details below.
Cookies and Tracking
Our website uses basic cookies and analytics tools to understand site usage and improve performance. You control cookies through browser settings.
Third Party Links
Our website includes links to third party sites. We do not control those sites and are not responsible for their privacy practices.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children.
Policy Updates
We update this Privacy Policy as business practices or legal requirements change. Updates are posted on this page with a revised effective date.
Contact Information
ERG Design Group For privacy related questions or requests, contact us through our website or by email at dwiltcher@ergdesigngroup.com.
Effective Date January 2026
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